Dutech’s Job

• Provide information and assistance to clients and the public by phone, in person, email, workshops, one-on-one counseling, and other outreach activities.
• Provide administrative support related to programs, contracts, and projects.
• Perform data entry and maintain electronic and hard-copy files.
• Organize bulk mailings, advertisements, email campaigns, and other outreach activities.
• Assist with Requests for Proposals (RFPs), service orders, contracts, invoices, and payments.
• Prepare and track enrollment and commitment forms through Administration and Finance.
• Track and report program budgets, production, and performance metrics.
• Conduct research and prepare reports and presentations as requested.
• Coordinate with other units or divisions to ensure telephone coverage and support program activities.
• Provide administrative support to other units or divisions as assigned.
• Perform other related duties as required.

Minimum Qualifications

• Minimum 2 years of full-time or equivalent part-time administrative experience. Appropriate educational substitutions may be accepted.
• Strong communication, interpersonal, organizational, and follow-up skills.
• Strong attention to detail and ability to initiate moderately complex projects with minimal supervision.
• Ability to exercise sound judgment and manage detailed administrative responsibilities.
• Experience in public administration, housing, program management, or real estate is preferred.
• Proficiency with office software, including Microsoft Word, Excel, Google Suite, and Salesforce.
• Working knowledge of desktop, mobile, and web-based platforms preferred.
• Conversational English/Spanish bilingual skills highly desired.

Residency Requirement

Must be a current Boston resident. Eligible Boston residency locations include Boston, Roxbury, West Roxbury, Mattapan, and Dorchester.